We had run into some issues with assembling the sauna. First, we had put the sides on wrong, as the panel was labeled "left side" and "right Side" and we thought it was as you were looking at the sauna but in reality it was while you were sitting in the sauna looking out. That took a while to figure out. Also, the bench seat wobbles and is not stable at all - so customer service sent a part that is supposed to stabilize the bench but there are no instructions on how to install it. We were also unaware that the power cord comes out of the front of the roof, not the back, so the outlet we installed is not high enough on the wall and we had to snake the cord under the roof in order for it to reach the outlet. This creates a gap in the roof that you can notice. It would have been great to know that in advance and we could have placed the outlet higher on the wall. In addition, the speaker system to connect to the phone worked great for the first use, but has not worked since. I have tried everything but I guess I have to call them again when I get a minute. All in all I had to call them a bunch of times and they were very helpful and responsive but I would prefer not to have to call at all. We have been using the sauna on a regular basis now and it is indeed helping us with sleep and overall wellness. It heats up quickly and effectively and are happy with how it works, just not happy with the wobbly seat, gap in the roof due to cord, and a glitchy bluetooth connection
We are enjoying our peak sauna fugi2 and all the s upport.
Man oh man, what a treat. My wife and I have to take turns going first from day to day to avoid the conflict. If you’ve been on the fence with this decision, don’t wait another day. It is as easy to assemble as advertised, heats quickly and feels just great. Enjoy!
Hi Jon, we're thrilled to hear you're enjoying the sauna! It's wonderful that you and your wife are making the most of it. Thanks for sharing your experience and encouraging others to make the jump, as well!
Love it; use it daily; Luke has been fantastic with helping me with details and advice; it is a three person but I should have purchased a larger one as the family loves it also! Good quality unit and the assembly went very well. Bill Clifford
Hi Bill, we're thrilled to hear you're loving your Matterhorn sauna! It's so great that the family enjoys it too. Thanks for sharing your positive experience and kind words about Luke’s assistance. Enjoy many relaxing sessions ahead! We're here if you ever need us.
Received my sauna a few weeks ago and it was so easy to put together and I love it. I have only used it about 7 times but trying to get into a schedule.
Hi there, thank you for sharing your positive experience! We're delighted to hear that you find the sauna easy to assemble and are enjoying your sessions. We hope you continue to benefit from it and find a routine that works well for you. If you have any questions or need assistance, please don't hesitate to reach out.
We were able to try a couple of other brands to figure out if a dry sauna was for us, after looking at all the other brands, we liked the warranty for starters, the size of the 2 person was plenty big enough, being 6ft, i can stand inside not hunched over. The heat is fantastic, and the red light therapy panel takes it to a new level. Another aspect was the standard 120v 20amp outlet makes it all work, and wifi let's you get it pre warmed up
Thank you so much for sharing your positive experience with the Everest sauna! We're thrilled to hear that it meets your needs and that you're enjoying the red light therapy and WiFi features. We appreciate your trust and look forward to serving you in the future!
Thank you for your wonderful feedback! We're delighted to hear that the sauna exceeded your expectations. Wishing you many years of health and wellness ahead!
Heat is very consistent and it was very easy to assemble. Very pleased with its 🎭
Thank you for your positive feedback, Mike! We're glad to hear you're pleased with the sauna's performance and ease of assembly. Enjoy your wellness journey!
So far so good, once the Sauna showed up it has been great. It was a challenge as for the time frame that it took to get the sauna. Other than that everything was great. We ordered in April and did not receive the unit until the middle of July.
Hi Greg, thank you for your feedback and patience during the delivery process. We're glad to hear you're enjoying your sauna. If you need any assistance moving forward, please don't hesitate to reach out!
Ordered my red light sauna and patiently
waited for it to arrive, will it was worth the wait
great packaging arrived intact ,
very easy install , power was ready ,
flipped the switch, and bingo
red light sauna working , put the blue tooth on, amazing 20 minutes later felt awesome . every other day sessions.
Thank you for sharing your positive experience! We're delighted to hear that your sauna arrived in perfect condition and that you're enjoying its benefits. We appreciate your feedback and look forward to supporting your wellness journey for the life of your sauna!!
Thank you for your wonderful feedback! We're delighted to hear you love your sauna. Wishing you many years of health and wellness ahead!! :)
I love everything about my Peak Everest sauna. I'm someone who pays close attention to details, and the build quality is exceptional. I've only owned it for a couple of months, but I already use it three to four times a week.
I started with 20–25 minute sessions at 125°F while using the built-in red light therapy, and it produces a great sweat. One tip: I recommend using dark protective glasses with the red light. I ended up buying an even darker pair on Amazon, and they've worked well for me.
Overall, I think it's an excellent value. One of the features I appreciate most is that it runs on a standard 120V outlet, so there was no need for special electrical work.
Hi there! We're thrilled to hear you're enjoying your Peak Everest sauna and appreciate your detailed feedback. It's great to know how much you value the build quality and features. Thanks for sharing your tips on red light therapy—happy relaxing!
We have been using our Peak sauna for four weeks and live the experience. Decently easy to assemble but it does take a few people and some strong backs. Easy to operate and use the Bluetooth. Now for the Need to get better: It is simple to load the saunas app but the directions on how to load the functionality on your mobile devices is Terrible! Had to go to ChatGPT to figure out how to load on my phone! Very frustrating. Time will tell if the purchase was worth it but so far very nice!
Hi Valerie, thank you for sharing your experience! We're glad you're enjoying the sauna overall. We appreciate your feedback on the app setup and will work on making the instructions clearer. If you need any further assistance, please don't hesitate to reach out. Enjoy your wellness journey!
After receiving my Rainier 1 person red cedar sauna I was very impressed with the special care that the Peak Sauna team took to package my sauna to avoid any mishaps during shipping. The wooden crate and the foam material that separated each panel was high quality which I didn’t want to throw away. The step by step instructions were very easy to follow and I had my sauna up and running in a very short time. These saunas are made with quality materials and craftsmanship. I haven’t had to use the support team yet, however I understand that they cn be emailed 24/7. I am very happy with my decision to cut out the middleman and buy from Peak Saunas. I am loving it.
Thank you for your wonderful feedback! We're delighted to hear you're enjoying your Rainier sauna and appreciate your kind words about our packaging and craftsmanship. We're here whenever you need us. Enjoy your wellness journey!
Everest 2-Person Full Spectrum Infrared Sauna with Full-Body Medical-Grade Red Light Therapy & Smart WiFi App Control
Thank you so much for your review, Tom. We're glad you're satisfied with the Everest Sauna and hope it continues to serve you well. If you have any questions or need assistance, please don't hesitate to reach out! We are here for you for the life of your sauna.
We love it. Still waiting for a replacement wifi box and a piece for under the bench to secure it.
Hey Paul! We're so glad you're loving your sauna and we so appreciate your leaving a review about your experience. We'll get those parts shipped to you ASAP. Thanks again for your patience!!
We’re in week three of usage and it has been amazing! I find myself so relaxed after a good day of hard work and sitting in the peace I get inside of this sauna.
Thank you for sharing your experience! We're glad the sauna is helping you relax and enjoy your time. Wishing you many many years of health and wellness ahead!!
Beautiful sauna, arrived in a huge container which we pushed into the garage. Easy to take apart and carry sections (some quite heavy) into my basement. Took us about two hours with two people to assemble. Directions along with a you tube video we found made it pretty easy. Once set up we started it up and were enjoying it that same day. Very happy with it so far!! Highly recommend!
Hi Kimberly, thank you for sharing your experience! We're thrilled to hear you're enjoying your sauna and that the setup process was smooth for you. We appreciate your recommendation and hope it brings you many relaxing sessions ahead! Best, Peak Saunas
We are enjoying our Matterhorn sauna very much !
still getting acquainted with it figuring out of how to use it.
How do you use the essential oils? I haven't got that figured out yet. If you could shoot me an email let me know. I would appreciate it.
Hi Melinda, we're so glad you're enjoying your Matterhorn sauna! For essential oils, you can add a few drops to a sauna safe cup or a small towel placed inside the sauna. Feel free to reach out to our support team via email for more detailed guidance at support@peaksaunas.com. Enjoy your relaxing sessions!
Great sauna very pleased simple assemble great customer service Luke
Hi Kevin, we're thrilled to hear you're happy with your sauna and that Luke provided outstanding service! Enjoy your relaxing sessions, and thank you for sharing your experience.
We’ve had our sauna for about 30 days and really haven’t started any of Peak’s formal programs, but we use the sauna 3-4 times/week. It really makes you feel good and it really relaxes you for bedtime. We love it
Hi Dan, we're thrilled to hear you're enjoying your sauna and it’s helping you relax! Thanks so much for sharing your experience with us. Wishing you many more relaxing sessions ahead!
We absolutely Love our new Matterhorn Sauna. It heats up super quick and the red light therapy is awesome Super please so far
Hi Thomas, we're so happy to hear you're loving your Matterhorn Sauna! It's great to know you're enjoying the quick heating and red light therapy. Thanks for sharing your experience!
Unfortunately, it took so long for the shipping company to deliver it, we had to leave immediately upon its arrival. We haven’t been able to get back there.
Hi Dan, thanks for your review. We hope you enjoy your sauna once you're able to assemble it. If you need any assistance, feel free to reach out!
