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FAQ - Frequently Asked Questions

 

Frequently Asked Questions

What is the difference between infrared and traditional saunas?

Infrared saunas use infrared light to directly heat your body at 120-150°F, while traditional saunas heat the air around you to 150-195°F. Infrared penetrates deeper into tissues for better detoxification and is more comfortable for longer sessions.

Do Peak Saunas come with a warranty?

Yes, all Peak Saunas come with a Lifetime Warranty covering the heaters, electronics, and wood construction. We stand behind our products 100%.

How long does shipping take?

Most Peak Saunas ship within 1-3 business days and arrive in 5-10 business days depending on your location. Shipping is always free within the continental US.

Can I finance my sauna purchase?

Yes! We offer low interest financing for up to 24 months through Shop Pay or Affirm for qualified purchasers. Monthly payments starting at $300/month. Apply at checkout.

What is your return policy?

We offer a 30-day risk-free trial. If you are not completely satisfied, contact us within 30 days for a full refund minus return shipping costs.

Do I need special electrical for my sauna?

Most Peak Saunas are plug-and-play, requiring only a standard 120V/20A outlet. Some larger models may require a dedicated 240V circuit. Check the product specifications for your specific model.

What is red light therapy and is it included?

Red light therapy uses specific wavelengths of light (630-850nm) to promote cellular healing, reduce inflammation, and improve skin health. All Peak Saunas include medical-grade red light therapy panels at no extra cost.

How do I assemble my sauna?

Peak Saunas use a simple buckle-and-panel system that requires no tools. Most customers complete assembly in 30-60 minutes with just two people. We also offer professional assembly services in select areas.

Have more questions? Visit our Help Center or contact us directly.

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